A proper look at the software that runs the venue
Every part shares the same data, so nothing is entered twice and the whole picture stays joined up. Here's the walk through.
Interactive previews of the product, so click around. The figures shown are sample data.
Staff Hub
Staff training software that keeps every RSA and RCG card current
New starters induct on their phone. Role training runs off your own SOPs. RSA and RCG cards are tracked to their expiry so no one is ever rostered on a lapsed one.
- Guided induction with sign-off
- Training tied to the real procedures
- Cert expiry alerts at 90, 30 and expiry
- Competency map per person
Staff Hub
Induction, training and RSA/RCG cards
Inducted
5 of 6
Cards due in 90 days
2
Training complete
2 of 6
- SRSam R.BarRSACurrentRCGCurrent100%
- PKPriya K.FloorRSADue in 24 daysRCGNot required80%
- JTJack T.GamingRSACurrentRCGCurrent100%
- MLMia L.KitchenRSANot requiredRCGNot required60%
- TWTom W.BarRSACurrentRCGDue in 82 days90%
- ANAroha N.FloorRSACurrentRCGNot required40%
SOPs and documents
One searchable SOP library for how you do things
Every procedure, policy, licence and manual in one phone-readable library. Staff find the answer on the floor in seconds, and managers keep every version.
- Step-by-step SOPs with photos and video
- Licences, insurance and policies together
- Search across the lot
- Version history kept
SOP library
Every procedure, searchable from a phone
Pouring a beer
Bar · Version 3
- 1Take a clean, cold glass and check it for chips.
- 2Hold the glass at 45 degrees and open the tap fully.
- 3Straighten the glass as it fills and finish with a 10 to 15 mm head.
- 4Wipe the glass and serve it on a coaster.
Tasks and checklists
Opening and closing checklists where nothing gets missed
Open and close runs that reset on their own cadence, jobs assigned to a person that land on their home screen, and compliance rounds with photo proof and a full audit trail.
- Assign a task, they're notified
- Photo proof on the items that matter
- Who did it and when, kept for the record
- Meeting actions drop straight onto the board
Tasks and checklists
Tick an item, the record keeps who and when
Opening checklist
Resets daily
Today's jobs
- TWFix the coolroom door seal
- SROrder glassware for Saturday
- MLUpdate the bistro specials board
- JTBook the fire extinguisher service
Tap a status to move a job along.
Compliance and incidents
The Australian compliance the overseas tools don't have
RSA and RCG on the right cycles, an AML register ready for AUSTRAC, self-exclusion checks and an incident register, all built for licensed venues here, not adapted from somewhere else.
- RSA/RCG tracking, rules per state
- AML register and report
- Self-exclusion checks
- Incident register with sign-off and export
Compliance
Dates, cards and the incident register
Due in 30 days
3
Incidents this week
4
Overdue
0
- Pest control visitDue in 5 days
- Annual fire safety statementDue in 12 days
- RSA card, Priya K.Due in 24 days
- Liquor licence renewalDue in 46 days
- Gaming room signage checkDone this month
Dashboard and restaurant
A live venue dashboard: the numbers that run the day, in one glance
Sales by area, wage percent, covers and gaming, week on week and year on year by calendar event. Down to the dish: top and worst sellers, GP per dish and a day-part heatmap.
- Sales, labour and gaming together
- Menu engineering: what to keep, fix or cut
- Year on year by holidays and long weekends
- Connects read-only to your POS and Xero
Dashboard
How the venue is trading, on one screen
Sales today
$12,480
Up 8% on last year
Bistro covers
214
$41 food spend per head
Wage %
28%
Target 30%
Sales this week
$58,900
Up 7% on last year
Sales by day, this week
Sat: $12,480, last year $11,560
Needs a look
- 1 RSA card expires within 30 days
- Coolroom door seal, ticket open 2 days
- Wage % over target on Tuesday
Sales, labour and gaming read in from your POS, roster and gaming system. Read-only.
Gaming
Gaming machine reporting, one machine at a time
Turnover, net and hold for every machine, ranked across the floor, so you can see what a move or a change actually did. Kept behind manager and owner roles.
- Turnover, net and hold per machine
- League table across the floor
- Before and after around a floor change
- Manager and owner roles only
Gaming
Turnover, net and hold for each machine
Turnover this week
$128,700
Net this week
$12,100
Hold
9.4%
- Machine 12$10,930$1,18010.8%
- Machine 07$10,500$1,0409.9%
- Machine 21$10,430$9609.2%
- Machine 03$9,890$8708.8%
- Machine 16$9,750$7908.1%
- Machine 09$8,650$6407.4%
AI assistant
Ask in plain English, answered from your own numbers
No dashboards to dig through. Ask how the bistro did last Saturday, who needs a cert renewed, or what's slow this week, and get a straight answer in seconds. Real data only.
- Plain-English questions across the whole venue
- Morning briefings and quiet alerts
- Voice input, hands-free on the floor
- Never a made-up number
Assistant
Ask in plain English, answered from your own numbers
See it on your own venue
A quick walkthrough, connected read-only to what you already run. Nothing to rip out on day one.
- Read-only, we never write back
- Nothing to install
- No lock-in, your data is yours
You deal directly with Tommy Leung, founder, CMOB, not a call centre. Email or WhatsApp goes straight to him at tommy@cmob.com.au.